The power of the roots and the trunk of a tree are a strong analogy we have with ourselves and the power to feel connected and grounded with mother earth.

In Greek Mythology, the olive tree planted by Athena was respected for centuries in the Acropolis symbolizing the victory. In Greece, the olive tree symbolizes prosperity and peace, as well as hope and resurrection.

The coronavirus pandemic is demanding a lot from our healthcare professionals. Day after day, they are putting all their efforts into caring for patients suffering from the coronavirus. Many of them are working on the
frontline in our hospitals and are under great pressure due to the special safety measures, long shifts, high workload and the emotional impact,
which must not be underestimated. They are the ones who take care of
all patients — after a doctor has made the diagnosis — and follow them up closely. The special situation demands a lot from healthcare providers,
who have to keep going 24 hours a day.

However, the pressure must not become too great and we need to ensure that caregivers can maintain their personal well-being.
This needs to be done in order to ensure the emotional backbone of our healthcare and to guarantee optimal care for new patients.

In Greece, the olive tree symbolizes prosperity and peace, as well as hope and resurrection.

To lend an ear

That is why The Listening Call, a multicultural and multilingual Professional Support Team (PST) of professional volunteers such as coaches, doctors and psychologists was set up. We want to give healthcare providers a
space to vent and help them cope with the emotional burden of their work.
They can reach us through a phone call or message and tell their story to coaches, doctors and psychologists from different parts of the world.

Many hospitals already have a psychological platform available for their nurses, doctors, administrative services or management.
The Listening Call primarily serves as a second line of psychological support.
I would love to emphasize that Healthcare professionals can connect with us outside their working hours, entirely at their own pace.
In this way, we will be supporting the psychological service of hospitals and relieving them of some of their workloads.

The Professional Support Team (PST) strongly believes that’s what’s needed now more than ever. We need to go back to our roots and our essence.

A global and free initiative

The Listening Call provides its support in eight different languages (English, Dutch, German, French, Spanish, Italian, Portuguese, Greek and Catalan) and is active in seven different countries (United Kingdom, Belgium,
The Netherlands, Germany, France, Spain, Canada, Greece and Brazil).
That enables The Listening Call to assist as many volunteers as possible.

PST core DNA: courage . playfulness . compassionate curious . mindful
wise deep . optimistic . resilient presence

Healthcare professionals, working on the frontline in hospitals during the coronavirus crisis, can contact The Listening Call via our Facebook page,
the hospital where they are employed or via arsenia@tombotribe.com.
An appropriate time is then sought for a call, which can be made online or over the phone and is, of course, completely free of charge.
The flyer about the initiative can be found via this link.

About The Listening Call

The Listening Call was founded by the certified professional coach and Leadership Consultant Arsenia Corcoba Santamaria in response to the coronary pandemic. Together with a multicultural and multilingual Professional Support Team (PST) of professional volunteers such as coaches, doctors and psychologists. Doctors Without Borders decided to unite forces with our beautiful initiative since last week. The Listening Call aims to support healthcare providers around the world in their fight against the coronavirus crisis.

Arsenia combines her unique experience in top-level sport with a career in the financial sector, which inspired her to take a motivated step towards professional coaching:

- Arsenia won gold for the Spanish team as multiple champion Kendo,
and is still in the top three in Belgium
- Within the banking industry, she studied the deep impact of major transformations and changes on teams and their leaders
- These experiences resulted in a passion to connect high-performing people with their inner person and the associated challenges

Today, Arsenia helps teams and leaders through conversations without taboos:
- Embrace change with a positive mindset
- Make optimal use of deeply rooted and new talents;and
- Get the very best out of individuals and teams to give leadership new vigor

Text source: Arsenia and FINN
Logo credits: Markus Frey